—- Technical Support / Measurement Services
Expert Field Service. Reliable Performance.
From startup and preventive maintenance to technical training and radiation safety, Ronan provides Field Service expertise to help you keep your radiometric measurement systems operating at their best.
Service and Support You Can Count On
Ronan’s global network of factory-certified Field Service Engineers understands more than our radiometric measurement technology. They understand the complex industrial applications where it’s used. Whether you need startup assistance, routine maintenance, troubleshooting, or specialized training, our team provides responsive, application-specific support to help maximize system performance, reliability, and uptime.
Startup & Commissioning Support
Ronan measurement systems are designed for straightforward operation, with intuitive, menu-driven controls that simplify configuration, calibration, and adjustments. When additional assistance is needed, our experienced Field Service Engineers provide on-site commissioning and startup support to help ensure your system is configured and operating properly.
Preventive Maintenance
Keep your radiometric measurement systems operating reliably with preventive maintenance programs tailored to your equipment and application. Services include:
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- Source holder shutter inspections and repairs
- Radiation source wipe tests
- Source and detector alignment checks
- Source strength surveys
- System diagnostics and performance checks
- Hardware and software upgrades
Radiation Source Wipe Testing
Periodic wipe testing may be required by the Nuclear Regulatory Commission (NRC) or applicable regulatory authorities to verify radioactive source integrity. Ronan provides wipe test kits, instructions, and analysis of test results to help customers meet applicable testing and documentation requirements.
Technical & Radiation Safety Training
Ronan offers personalized technical training at your facility or our factory near Cincinnati/Northern Kentucky International Airport (CVG). Training programs are tailored to your equipment, application, and scheduling needs.
Radiation safety training is also available to help personnel understand proper procedures and regulatory responsibilities.
Service Agreements
Ronan service agreements provide priority access to technical support and maintenance services to help minimize downtime and keep your operations running smoothly. Agreements include:
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- Scheduled preventive maintenance visits
- Overnight shipment of replacement parts
- Unlimited telephone support
- Priority service over non-contract requests
- 24-hour on-site response commitment
Radiation Safety Audits
Ronan Field Service personnel can review your Radiation Safety Program, identify potential compliance concerns, and provide guidance to help support adherence to applicable regulations and safe operating practices.
Get help with licensing for radioactive sources →
Get Radiation Safety or Technical Training →
Get help with a Return Material Authorization →
Need Measurement System Support? Our Experts Are Ready to Help.
Whether you’re scheduling preventive maintenance, requesting startup assistance, or troubleshooting an existing system, Ronan’s technical service team is here to help.
Call
(859) 342-8500
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